Privacy Policy

How we use your information

This privacy policy lets you know what to expect when Mortgage Intelligence Holdings collects information from you, when you use this website, or when we provide our services to you. In addition this will include individuals whose information we receive because of their relationship with our clients. It also summarises the ways we may use your information.


Who we are

Mortgage Intelligence Ltd Registered Number: 3018519 England. Mortgage Next Network Ltd Registered Number: 4705100 England. Life and Easy Trading as FYB Network Registered Number: 5652516 England. Mortgage Next Ltd, T/A Next Intelligence Registered Number: 3175440 England. Registered Offices: Roddis House, 12 Old Christchurch Road, Bournemouth, Dorset, BH1 1LG


Email / Marketing Activities

If you have given us your permission by showing an interest in our services, either by signing a contract or registering to receive marketing materials (paper or electronic) we may send you messages to keep you up to date with news about our current services, as well as anything you express an interest in.


Disclosure to third parties

We respect the privacy of our visitors, clients and individuals who provide us with their personal information. We do not sell, rent, distribute or make commercially available to third parties personal information. Your details will only be shared with Mortgage Intelligence Holdings fellow group companies and approved organisations to alert you of relevant products and services that you have asked to be notified of or which are required to fulfil your requests. We may be required to disclose your information to comply with legal or regulatory requirements.


Data retention

Personal Data is maintained on paper and within password protected internal computer programs until after transactions are completed. Paper files and computer data is then collected and securely stored with specialist third party archiving companies.


Electronic information is also maintained within secure operating systems. We make efforts to retain personal information for as long as the information is necessary to comply with an individual’s request.


Security of personal information

Mortgage Intelligence Holdings website uses robust security protocols to ensure that personal information collected is done so in a secure way. Our servers and computer systems are protected from outside intrusions and unauthorised access. Although security cannot be absolutely guaranteed against all threats employees who have access are required to ensure the data remains confidential. Mortgage Intelligence Holdings has a Data Protection policy in place to protect personal information from unauthorised loss, misuse, alteration, or destruction. Despite best efforts, however, security cannot be absolutely guaranteed against all threats. To the best of our ability, access to your personal information is limited to those who have a need to know.


Your rights to make changes or access your information

If you would like to update personal information, make a request to update or remove information about you by emailing brokerdesk@experiencemi.co.uk. When personally identifiable information is retained, we do not assume responsibility for verifying the ongoing accuracy of the content or personal information. When practically possible if Mortgage Intelligence Holdings is informed that any personal information collected is no longer accurate, we will make corrections based on the updated information provided. You have a right to access the information that we hold about you. To obtain a copy of this information, you should write to us, see details below. We may charge a reasonable fee for this service.


Unsubscribe

Should visitors or email recipients choose to unsubscribe from mailings lists or any registrations, we provide instructions on the appropriate webpage or communications.


Job Applications

To consider any recruitment application (via our website, email or post.) If you submit information (including personal and sensitive personal data) to us, we will process such information solely for the purpose of considering applications and recruitment. Following the vetting process or where instructed otherwise within a year the information provided will be permanently deleted. Although a record of the vetting maybe kept.


Cookies

Mortgage Intelligence Holdings website will attempt to drop a cookie on your computer or device when visiting our site. A cookie is a small file stored on your computer that retains information about previous visits to a website. Our websites uses both session and persistent cookies. Session cookies enable you to move from page to page within our website and any information entered is remembered, it is deleted when you close your browser after a short time. Persistent cookies allow our website to remember your preferences and settings when you visit our website in the future. They can speed up form filling by automatically completing parts of forms with information that you have provided on a previous visit, they expire after a set period of time.


Mortgage Intelligence Holdings uses the following cookies on our website.

• Google analytics

• Site cookie acceptance

• Contact us – session cookie


If you are registered with “My Account” on the Mortgage Intelligence Holdings website, cookies will allow us to automatically log you in. Mortgage Intelligence Holdings does not use intrusive types of cookies and therefore they will have no privacy impact at all. The cookies we use simply allow us to improve our website based on information such as which links are used most frequently or which pages receive the fewest views. You have a choice of deciding whether to accept cookies or not. You can set your browser to notify you when you receive a cookie, or to reject. However, if you do not receive cookies, you may not be able to fully access our web site. Your details will not be passed to any organisation outside Mortgage Intelligence Holdings or where applicable the Group without your permission. (Unless required to complete contractual arrangements or provide services you have requested or shown an interest in).


Changes to this privacy notice

Our privacy policy was last updated on January 2015. Use of information prior to this date will be subject to our previous policies.


How to contact us / If you would like to update any personal information

Requests for information about our privacy policy can be emailed to brokerdesk@experiencemi.co.uk or by writing to: Data Protection Officer, Roddis House, 12 Old Christchurch Road, Bournemouth, Dorset. BH1 1LG.