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How to kick off 2021 with top case quality

We’re barely two months into 2021, so there is still plenty of time to start this year off on the right foot. Packaging cases to a high standard is key for keeping the mortgage application process efficient, as well as being an FCA requirement in many ways. So, we asked our quality experts, the MI

The Business Assurance Team’s top 5 tips to improve case quality

Business Assurance is a vital part of your business and improving case quality can be very beneficial. Business Assurance Supervisor at Mortgage Intelligence, Sam Clowsey, has started off 2019 by sharing his top five tips to improve your case quality. 1. Note down anything useful Make notes on anything that is considered pertinent to the